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FAQ

1. What is Hello Pocono?

Hello Pocono is an online business directory focused on businesses operating in the Pocono region of Pennsylvania. We provide a platform for businesses to gain visibility and connect with local customers.

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2. What is a paid directory listing?
A paid listing is a premium feature that enhances your business's visibility within the Hello Pocono directory. It may include benefits such as placement with ONLY premium service providers, enhanced profiles, featured images, and promotional opportunities.

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3. How much does a paid listing cost?
Pricing starts at $97/mo. however cost maybe reduced for promotional purposes. Please visit our pricing page or contact us directly for current rates and available options.

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4. What are the benefits of a paid listing?
Paid listings can offer:

  • Priority placement in search results

  • Enhanced business profiles with images, logos, and additional info

  • Membership Decals (Digital, Magnet and Window Decals)

    • Decals will include membership year and make you stand out as an elite service provider within the local area.

  • Access to business growth conferences

    • Growth conferences will include guest speakers dedicated to growing local businesses. Members are $50. Guest fee is $250

  • Placement among elite service providers in the local area 

  • Business website link access

  • 1 Social media account link access (of your choosing)

    • Additional social links can be added for $10/mo. each​

  • Requested social shout-outs

    • A requested shoutout of your service or event via social media at any time

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5. How do I sign up for a paid listing?
You can sign up by applying and meeting the specific business qualifications. If you are accepted we will send you the payment link along with membership info via email. 

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6. What payment methods are accepted?
We accept major credit/debit cards and other secure online payment methods. Payment is processed through a secure third-party payment gateway and is automatically charged to your account monthly.

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7. Can I update my listing after it's published?
Yes, you can contact us at info@hellopocono.com and request updates or social media add ons. Keeping your listing accurate and current is encouraged.

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8. Is there a refund policy?
All payments are non-refundable unless otherwise stated in specific promotions or policies. Please review all terms before purchasing.

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9. How long does a paid listing last?
Most paid listings are billed on a monthly or annual basis depending on the selected plan. You will be notified before renewal.

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10. How can I cancel my paid listing?
You can cancel your subscription by emailing your cancel request to info@hellopocono.com. Your listing will remain active until the end of the paid period.

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11. What if I have more questions or need support?
You can reach out to our support team at info@hellopocono.com for any additional questions or assistance.

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12. How do I qualify to be apart of and stay apart of Hello Pocono?

To ensure we ONLY work with the best service providers, all applicants must have:

20+ Reviews

  • Applicants must have at least 20 reviews

  • Applicants can not have 3 consecutive negative reviews at any time to become a member or maintain membership

  • If member gets 3 or more negative reviews, there will be a letter for cancelation of membership if negative reviews are not rectified

4 Stars+ on Google

  • Applicants must have and maintain 4-5 stars on google

  • If a member’s google profile gets under 4 stars during membership, there will be a letter for cancelation of membership if not rectified within 60 days

2 Professional References

  • Applicants must provide 2 professional references to be considered for membership.

  • References will be contacted to ensure the applicant’s quality of work or service

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